Something wrong? We'll fix it.

We do not accept returns or exchanges for change of mind, wrong size ordered, or fit preference.

This is part of how the price stays honest. Reverse logistics, restocking, and return handling all cost money, and on most sites that cost is built into what you pay. We do not run a returns operation, so we do not charge you for one. You pay for the fabric, nothing else.

If you are still unsure, message us on WhatsApp with your usual size and we will help you pick.

If any of these happen, we fix it. This is separate from the no-returns rule and it is never in question.

• Damaged in transit: the parcel or product arrives torn, wet, stained, or broken
• Manufacturing defect: a tear, hole, broken stitching, faulty zip, or missing component
• Wrong item: a different product, colour, or size than your order confirmation
• Missing item: you ordered more than one piece and one did not arrive

• Message us on WhatsApp or call within 48 hours of delivery
• Send clear photos of the issue, and of the packing label if the parcel was damaged
• We look at it honestly and confirm the resolution, usually the same day
• If the claim is approved, we arrange a free pickup and the item is sent back to us
• Once we receive it and check it, your refund is processed

For an approved claim, you choose how you want it back:

• Store credit: added to your account, no expiry, usable on any future order
• UPI transfer: to a UPI ID you share with us

Refunds are processed within 5 to 7 working days of us receiving and checking the returned item. For a refused or undelivered parcel, the same timeline runs from the date it returns to us.

The product value is refunded in full. Any shipping charge you paid on the original order is refunded only when the fault is ours.

You can cancel any order any time before it is dispatched. Message us and we will confirm the cancellation and refund you in full, to the original payment method for prepaid orders, or by store credit or UPI for cash on delivery orders.

If you no longer want it, refuse the delivery and it will come back to us, at which point the no-returns rule and the covered-claims rule above apply as normal.

• Products that have been washed, worn, altered, or had tags removed
• Returns because the colour looked slightly different on your screen. Fabric photographs as honestly as we can shoot it, but screens vary
• Small variations in weave, texture, and finish, which are normal in textiles and are not defects
• Unstitched fabric once it has been cut
• Damage caused by wear, wrong washing, or handling after delivery
• Claims raised after 48 hours from delivery, or without photos of the issue